Interserver provides
shared, vps and dedicated hosting powered by SugarCRM
SugarCRM is one of the most popular customer relationship management software suites out there
today. This one package includes options for optimizing sales staff, customer service teams, marketing,
and more. It also has an effective mobile version that makes all the features easy to access for people no
matter where they are working.
This system is used by many major companies including HTC, AGFA, Marathon, and IBM, so it is clearly a
trusted solution. Even though it is popular with large companies, it is affordable enough for smaller
businesses since the pricing is based on the number of users that require access to it.
SugarCRM Pros
Comprehensive
This is a full-service suite for businesses. It is beautifully designed and easy to
access.
Trusted
SugarCRM has been around for a long time and is trusted by lots of small companies
as well as some of the biggest companies in the world.
Mobile
The mobile version of this system allows teams to benefit from all the features no
matter where they are working.
SugarCRM Cons
Price
This is a costly solution. Given the great support and features you get, many will think it
is worth it. As you add more users, however, the costs can add up significantly.
Initial Setup
Getting this system set up is not difficult at all. If you have a hosting account with InterServer, you can
use the one-click installation script to get everything installed. Once that is done, it is necessary to go
through all the different configuration steps to ensure everything is set up just the way you want it. This
can include enabling or disabling features, making adjustments to the fields used, and more. Those
without much experience configuring apps like this may find it a little overwhelming, but once you get
started it is not difficult.
Features
SugarCRM offers lots of great features that will help ensure your business is operating as efficiently as
possible. You’ll have features focused on helping to track and improve customer relations, marketing,
and sales teams. Each of these categories can help different teams within your organization to work
smarter and get better results. When used correctly, most people report that this software suite more
than pays for itself by the improved performance.
Customization
Most of the customization with this system will come from enabling or disabling features. There are so
many features that many companies don’t need to use them all. If you aren’t using the marketing
portion of SugarCRM, for example, you can have it ‘turned off’ so it doesn’t get in the way. Enabling it
down the road will allow you to take advantage of the feature when you are ready. It is also possible to
customize things like field names, the colors used, and more. While there are limits on what you can do,
the overall customization of this system is quite good.
Cost of Running
You can get a free trial of this system to give it a try and see if it has all the features that you need. If you
decide to keep using it, you will have several options to choose from in terms of what services you need.
Each package charges a set amount of money per user, per month. The prices aren’t extremely high, but
if you have a lot of users, it can add up quite quickly so make sure to get a good estimate of the total
monthly costs before you start using this system.
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Other Programs like it
While SugarCRM is one of the highest rated and best known CRM solutions available today, it is not the
only option. If you would rather use something else, each of the following systems can be installed on a
web hosting server from InterServer:
Final Thoughts
There is really no doubt that this is one of the best CRM’s out there. It has tons of great features, is easy
to learn about, and has proven positive uses from all sorts of companies. If you are looking for a paid
CRM solution, this is most likely the best one to go with. If you prefer a lower cost, or even free option,
there are alternatives available. If you’re not sure whether this is a good solution or not, install it and
take advantage of the free trial to see if it will meet your needs.